# LiveChat
> Improve live support with Kalumma and LiveChat integration.

Canonical page: https://integrations.kalumma.io/partners/livechat
Marketplace: Tech Partners
Last updated: 2026-07-19
Logo: https://assets.partnerfleet.app/i40hozgzdgdq3qb19gi1qkt5aucy

## Call to actions
- **Contact Us** — submit the contact form on https://integrations.kalumma.io/partners/livechat

## About
Connecting LiveChat with Kalumma enhances live support capabilities by providing customer service representatives with immediate access to CRM data during chats. This integration facilitates personalized interactions, quicker issue resolution, and a more satisfying customer experience.

## Features
- **Live Support Chat** — Offer personalized chat support using CRM insights
- ** Chat Transcripts** — Save chat transcripts in Kalumma for future reference
- **Proactive Engagement** — Initiate chats based on CRM triggers
- **Analytics and Reporting** — Analyze chat data within Kalumma to optimize support strategies