Description
Integrating Intercom with Kalumma enriches customer conversations with CRM data, enabling more personalized and informed interactions. This synergy between CRM and conversational platforms enhances engagement strategies, supports targeted messaging, and improves support efficiency.
Features
Real-Time Conversations
Leverage CRM insights for live customer chats
Targeted Messaging
Send personalized messages based on CRM data
Customer Engagement
Enhance engagement with behavior-triggered messaging
Integration Bots
Utilize bots for automated customer support and qualification
