# Help Scout
> Enhance customer service with Help Scout and Kalumma integration.

Canonical page: https://integrations.kalumma.io/partners/help-scout
Marketplace: Tech Partners
Last updated: 2026-07-19
Logo: https://assets.partnerfleet.app/yj9d4b9166dcqnx8ipqep8m0oh6a

## Call to actions
- **Contact Us** — submit the contact form on https://integrations.kalumma.io/partners/help-scout

## About
Help Scout's integration with Kalumma offers businesses the tools to deliver exceptional customer service by aligning CRM data with support interactions. This connection ensures that customer support is informed, personalized, and efficient, leading to higher satisfaction rates and loyalty.

## Features
- **Customer Profiles** — Access detailed customer profiles from Kalumma in Help Scout
- **Email Management** — Efficiently manage customer emails and tickets
- **Knowledge Base** — Use CRM data to inform Help Scout's knowledge base articles
- **Reporting Insights** — Track support metrics and customer trends